Gekko's support contracts are fair priced and simple to understand. Our dedicated team of qualified Apple engineers will keep your business running smooth and trouble free. We'll make an initial visit to your premises, discuss your requirements and assess your existing equipment, free of charge. We then tailor a support package specific to suit your needs. Once in place here's what you can expect from us:
- Unlimited email support.
- Unlimited remote & web helpdesk support.
- Unique support tickets ID's.
- All support instances logged.
- 2 business hr response time (Mon - Fri 09:00 -18:00)
- Free offsite backup.
- Free hardware assessments.
- Priority repairs
- Reduced onsite callout fees.
Bespoke Support Contracts
Gekko recognises that all businesses are different and therefore support needs differ from one to the next. We can offers bespoke contracts to best suit your business needs. Why not get in touch today and let one of our experienced engineers visit your premises.
More Information
Please download the below .pdf for more info.
